For councils and local authorities
One platform for FOI, EIR and SAR — across every service area.
Children's services, adult social care, housing, planning. One council, one audit story. Smartbox replaces a different spreadsheet tracker per service with one platform — and keeps information barriers between services enforced by the platform, not by goodwill.
Benefits
Why councils pick Smartbox.
Never miss a deadline
Central dashboard tracks every FOI, EIR and SAR — every owner, every deadline.
Cut effort across services
Bulk discovery and redaction work the same way in every service area; reviewers move between matters without retraining.
Stand up to scrutiny
Every disclosure is logged and defensible if the ICO asks.
Your disclosure obligations
What Gen 2 changes
Topic map
Unsupervised machine learning maps every document into themes and topics.
Comment-driven workflows
A question or a blocker in a comment moves the work on.
Credit-based billing
Spend credits on what each case needs, with the balance in view.
- Video and audio
- Email routing
- Per-case inboxes
- SLA support
- Production validation
- Bulk redaction
Beta open now · General availability January 2027
Take control of your next case.
Join the Gen 2 beta, or see it working on your kind of material in a 60-minute demo.
