For FCA-regulated firms, insurers, and large enterprises
Internal investigations and employee SARs — on one platform.
Mid-large UK commercial enterprises in regulated industries run employee SARs, internal commercial investigations, M&A disclosure and regulatory submissions on overlapping data. Smartbox is the platform compliance and legal teams use to run them all.

Use cases
What commercial firms run on Smartbox.
Employee Subject Access Requests
On the same platform as your investigations.
HR cases
Grievance, disciplinary, harassment.
Market abuse and regulatory investigations
FCA-, PRA- or SFO-scope pattern-search across email and chat.
M&A disclosure
Information-barriered review across large diligence corpora.
Internal misconduct
Fraud, IP exfiltration, supplier disputes.
Why commercial firms pick Smartbox
Over outsourced eDiscovery.
One platform across DSAR + investigations
Rather than one tool per workload.
Forensic tooling built in
Forensic metadata, threading, near-duplicate detection — no separate eDiscovery commissioning.
BYOC (Bring Your Own Cloud)
For firms whose data must stay in their own AWS organisation.
Predictable contract
Rather than per-matter outsourced spend.
What Gen 2 changes

Topic map
Unsupervised machine learning maps every document into themes and topics.

Comment-driven workflows
A question or a blocker in a comment moves the work on.

Credit-based billing
Spend credits on what each case needs, with the balance in view.
- Video and audio
- Email routing
- Per-case inboxes
- SLA support
- Production validation
- Bulk redaction
Beta open now · General availability January 2027
Take control of your next case.
Join the Gen 2 beta, or see it working on your kind of material in a 60-minute demo.
