The Gen 2 beta is open
Smartbox.ai Gen 2: rewriting the rules.
Giving you control: of your data, of risk and of costs. The beta is open now, and general availability follows in January 2027.
- NowBeta open
- January 2027General availability
01 · Control your data
Know what you hold, and what’s in it.
Collect it properly, route it to the right case, and understand it before anyone reads a page — whatever the format, however long the file.
Topic map
Unsupervised machine learning groups every document into themes and topics, names them, and lays them out across time. Nothing to configure, no keywords to guess.
How the topic map works
Video and audio
Transcribe and redact video, body-worn video and CCTV. Redact sound and picture separately, follow a moving subject, and pin a question to the second it’s about.
Every source, threaded and ready
Forensic collection from a wide set of sources. Emails threaded with their attachments, spreadsheets handled properly, text read from embedded images, and no limit on pages per document.
Forensic collection
Collect from a wide set of sources, with integrity checks and a chain of custody that starts at collection.
Email routing
Requests that arrive by email open the right case and start its workflow.
Per-case inboxes
Every case has its own inbox, recording every communication about it.
Better spreadsheets
Workbooks reviewed and redacted as reliably as documents.
Unlimited pages
No limit on pages per document, however long the file.
OCR for embedded images
Text inside images embedded in documents and emails is read, searched and redacted.
Document comparison
Put two documents side by side and see every difference.
02 · Control risk
Decisions you can defend.
A reason for every redaction, a clock on every case, and a gate every production passes before it leaves.
A reason for every redaction
Every redaction carries its legal basis — the exemption or exception — from a library you control. Apply one decision across every matching instance with bulk redaction, and each still shows its reason.
Work that moves on comments
Ask a question, raise a blocker or hand work on in a comment, and the workflow follows. Assign documents to a person or a team, and every case keeps its own inbox of communications.
Production validation
Every production set is checked at the gate. Anything unresolved is flagged before it leaves.
SLA support
Statutory and contractual deadlines tracked on every case, with the clock in view.
Assign to people or teams
Hand documents to a person or a team, and see every queue by stage.
Legal hold
Holds block deletion and release while a matter is live.
Retention schedules
Decide how long each case and its material are kept, and let the schedule act.
ROPA support
Your Record of Processing Activities, kept alongside the work it describes.
Dynamic dashboards
Personal dashboards for each queue; case dashboards for exposure and progress.
Chain of custody
Every lifecycle event recorded, from collection to release.
03 · Control costs
Spend where it matters.
Take out what nobody needs to read, automate what nobody needs to chase, and pay for the processing each case actually uses.
Less to review
Duplicates, threads, empty folders and known system files come out before review. Near-duplicate detection works at the similarity you set, and the case dashboard shows exactly what was taken out.
Credit-based billing
Buy credits and spend them on the analysis each case needs. The balance is always in view, so nobody is surprised at the end of a matter.
How pricing worksBulk redaction
One decision applied to every matching instance across a case.
NIST list support
Known system and software files recognised and taken out of review.
Dynamic workflows
Configurable workflows run each case end to end, so nobody spends the day chasing.
Across all three · Workflows
Automated from the first email.
Dynamic, configurable workflows run each case end to end, starting with email routing. People step in where you decide they should.
End to end
From routing and acknowledgement to collection, analysis, redaction and release.
Configurable
Drag steps onto a canvas, route on any answer, and set who, when and with what.
Dynamic
Requester forms collect answers that fill the next email and choose the next route.
Governed
Start from Smartbox’s templates. Changes need a second administrator to publish.
Ready to run live work on Gen 2?
04 · Experience
Built for the people doing the work.
An interface that fits the role, and the hours. Everyone sees what their job needs, and no more.
Role-specific experiences
Simple, Normal and Advanced modes. An occasional reviewer gets a clear, focused screen; a specialist gets every tool. Same case, same record, less training.
Dark mode and themes
An enhanced interface, with dark mode and themes, made for long days of review.
The beta programme
Join the Gen 2 beta.
The beta is under way, and we’re still taking applications ahead of general availability in January 2027.
- Who it’s for
- Teams with a live disclosure workload — subject access, FOI and EIR, inquiries, criminal or civil disclosure, or health records — who want to shape Gen 2 before it’s generally available.
- What you get
- Early use of Gen 2, onboarding with the people who built it, and a direct line into what we build next.
- What we ask
- Regular feedback and, if you’re happy with the results, a reference.
Already use Smartbox? Your account team will brief you on Gen 2 and plan your move with you. Ask them for a briefing, or email info@smartbox.ai.
Apply for a beta place
Places are limited. We reply within one working day.
Questions about Gen 2
What is Smartbox Gen 2?
The next generation of the Smartbox platform, built around proving each disclosure. Every redaction carries its reason and reviewer, every release goes through one checked release point, and every step is recorded in a hash-chained ledger.What is the Gen 2 beta?
A group of organisations running real disclosure work on Gen 2 ahead of general availability, with onboarding from the people who built it.When is Gen 2 available?
The beta is under way. General availability: January 2027.Can I see Gen 2?
Yes. Book a demo and we'll show you Gen 2 on one of your obligations, or apply to join the beta.I already use Smartbox. What happens to my account?
Your account team will brief you on Gen 2 and plan your move with you.Does Gen 2 use AI to decide what is redacted?
No. Detection proposes; a named person decides. No generative model decides what is withheld, and the same input always gives the same result.Where is my data processed?
In the UK.Does Gen 2 work alongside our review platform?
Yes. Smartbox can sit beside your review platform as the redaction, release and publication layer.How is Gen 2 priced?
A platform subscription plus credits for processing, on an annual agreement. Ask us for a budget estimate.
Not ready to apply?
Get the Gen 2 briefing.
A short overview of what Gen 2 does and how it would work for your obligations.
Ready to run live work on Gen 2?
Apply to join the beta