Customers
In control of every disclosure.
Trusted by NHS Foundation Trusts, councils, multi-academy trusts, law firms, and enterprises in the UK, US, Europe, Australia and more. Real teams, real disclosures, real time saved.
- Paris Smith LLP
- NHS Bradford District Care
- NHS Foundation Trust
- Multi-Academy Trust
- UK council
- FCA-regulated firm
Case studies
Every figure below is quoted from the story it links to.
NHS · Subject access
Cutting the DSAR cost per request from £1,258 to just over £17.
Manual DSAR handling runs to roughly 52.5 hours and £1,258 a request. One NHS customer reduced a 36,000-file dataset to the 374 files that were actually relevant.
75% faster response at a high-security psychiatric hospital
Read the case study
Large public-sector organisation · Subject access
63% less data to review, before a single redaction is made.
Automatic detection and removal of duplicated information cut the dataset by an average of 63%, and handwritten-document effort by around 90%.
63% dataset reduction through deduplication
Read the case study
Local council · Subject access
Taking the manual PDF conversion burden off council staff.
Councils routinely face 20,000-plus files per request, every one of which had to be converted and reviewed by hand before disclosure.
Read the case study
Legal · Subject access
Streamlining outsourced DSAR work for law firms.
Bulk detection and redaction of third-party, personal, and sensitive data at the speed clients expect from outsourced DSAR work.
Read more
More writing on how teams run subject access, FOI, and disclosure work is in our case studies and blog.
In their words
“It is important that technology assisted solution has the necessary tools to help our lawyers review, redact and prepare datasets quickly, accurately, and competitively. Smartbox.ai gives us everything we need – and more.”
“With Smartbox.ai, we reduced our SAR response time from weeks to just a couple of days.”
“Smartbox.ai helped us be more efficient and meet our deadlines.”
- British Data Awards 2024 — Winner
- ISO/IEC 27001 certified
- Cyber Essentials Plus
Beta open now · General availability January 2027
Take control of your next case.
Join the Gen 2 beta, or see it working on your kind of material in a 60-minute demo.
